dapresy (a confirmit company)

dapresy (a confirmit company)
market research company in Norrkoping, Sweden

Founded: 1999

51-200

Norrkoping, Sweden

market research

About

  • Forsta, a Confirmit company, provides advanced solutions in Customer Experience (CX), Market Research, Employee Experience (EX), and Human Experience (HX) technology
  • Their offerings include comprehensive survey design and deployment, data analytics, reporting, data visualization, and enterprise feedback management, enabling organizations to gather, analyze, and act on insights across various touchpoints.

Geographic Focus

Forsta serves a global market with over 2,500 customers across more than 100 countries.

Key Services & Benefits

    Comprehensive survey design, deployment, and delivery

    Sample and panel management

    Advanced analytics and data visualization

    Enterprise Feedback Management

    Voice of the Customer (VoC) and Voice of the Employee (VoE) solutions

    Data integration from multiple touchpoints and channels

    Automated reporting and presentation tools

    Crowdsourcing and innovation platforms

    Fraud reduction in survey responses

    Local Experience (LX) solutions for complete customer journey mapping

Target Customers

  • Forsta targets a broad range of organizations seeking to enhance their customer, employee, patient, and local experiences
  • This includes large enterprises, market research agencies, retail businesses, and any entity looking to improve customer retention, drive revenue growth, and gain operational efficiencies
  • Their solutions are suitable for businesses operating globally, as evidenced by their presence in over 100 countries and trust from more than 2,500 customers.

Unique Value Proposition

  • Forsta distinguishes itself through its comprehensive Human Experience (HX) platform that integrates market research, CX, EX, and data analytics into a single, unified solution
  • Their platform transcends methodological and data silos, enabling organizations to obtain a holistic view of their data
  • Additionally, strategic partnerships and acquisitions, such as with Cint and HelloIgnite, enhance their capability to reduce survey fraud and innovate customer engagement methods, positioning them as a leader in the Gartner® Magic Quadrant™ for Voice of the Customer for multiple consecutive years.

Pricing

Pricing details are not explicitly provided on the website.

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