
dapresy (a confirmit company)
market research company in Norrkoping, Sweden
Founded: 1999
51-200
Norrkoping, Sweden
market research
About
- Forsta, a Confirmit company, provides advanced solutions in Customer Experience (CX), Market Research, Employee Experience (EX), and Human Experience (HX) technology
- Their offerings include comprehensive survey design and deployment, data analytics, reporting, data visualization, and enterprise feedback management, enabling organizations to gather, analyze, and act on insights across various touchpoints.
Geographic Focus
Forsta serves a global market with over 2,500 customers across more than 100 countries.
Key Services & Benefits
Comprehensive survey design, deployment, and delivery
Sample and panel management
Advanced analytics and data visualization
Enterprise Feedback Management
Voice of the Customer (VoC) and Voice of the Employee (VoE) solutions
Data integration from multiple touchpoints and channels
Automated reporting and presentation tools
Crowdsourcing and innovation platforms
Fraud reduction in survey responses
Local Experience (LX) solutions for complete customer journey mapping
Target Customers
- Forsta targets a broad range of organizations seeking to enhance their customer, employee, patient, and local experiences
- This includes large enterprises, market research agencies, retail businesses, and any entity looking to improve customer retention, drive revenue growth, and gain operational efficiencies
- Their solutions are suitable for businesses operating globally, as evidenced by their presence in over 100 countries and trust from more than 2,500 customers.
Unique Value Proposition
- Forsta distinguishes itself through its comprehensive Human Experience (HX) platform that integrates market research, CX, EX, and data analytics into a single, unified solution
- Their platform transcends methodological and data silos, enabling organizations to obtain a holistic view of their data
- Additionally, strategic partnerships and acquisitions, such as with Cint and HelloIgnite, enhance their capability to reduce survey fraud and innovate customer engagement methods, positioning them as a leader in the Gartner® Magic Quadrant™ for Voice of the Customer for multiple consecutive years.
Pricing
Pricing details are not explicitly provided on the website.
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