friendemic

friendemic
marketing and advertising company in Salt lake city, United states

Founded: 2010

51-200

Salt lake city, United states

marketing and advertising

About

  • Kenect is a comprehensive platform designed for dealerships to enhance customer communication through text messaging, gather and manage online reviews, collect payments, generate leads, and oversee online reputation
  • The platform leverages AI and integrates seamlessly with dealership management systems (DMS) and customer relationship management (CRM) tools.

Geographic Focus

While not explicitly stated, references to US-based dealerships like Snow's Polaris and North Knox CDJR suggest a primary focus on the United States market.

Key Services & Benefits

    Text messaging with customers using the main business phone number

    AI-powered review gathering and management

    Real-time reputation management and dispute resolution

    Text-to-pay for seamless payment collection

    Lead generation through website text interactions

    Integration with DMS and CRM systems

    Broadcast messaging and mass text automation

    Private feedback systems to preemptively address customer issues

    WebChat integration for enhanced customer engagement

    Automated review requests based on DMS or CRM triggers

Target Customers

  • Kenect primarily targets automotive dealerships, including those in equipment, powersports, marine, and outdoor power industries
  • Their solutions cater to service and sales departments within these dealerships, aiming to improve customer interactions, streamline operations, and boost revenue
  • The platform is ideal for dealerships looking to enhance their communication strategies, manage their online reputation effectively, and integrate advanced technologies like AI into their existing systems.

Unique Value Proposition

  • Kenect stands out by offering an AI-powered, deeply integrated platform that seamlessly connects with over 100 DMS and CRM systems used by dealerships
  • It provides a unified solution for texting customers, managing reviews, collecting payments, and generating leads, all in real-time
  • Additionally, Kenect is endorsed by industry OEMs and promises significant increases in reviews, leads, and revenue, making it a robust tool for enhancing dealership operations and customer relations.

Pricing

Pricing details are not explicitly available on the website content provided.

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