mesh experience

mesh experience
market research company in New york, United states

Founded: 2006

11-50

New york, United states

market research

About

  • MESH Experience is a marketing effectiveness consultancy that specializes in capturing, measuring, and analyzing the entire customer experience, including intangible and complex aspects, to drive business growth and enhance brand engagement.

Geographic Focus

The website does not specify a particular geographic focus, but working with global brands like LG suggests an international reach.

Key Services & Benefits

    Capturing customer experiences

    Measuring customer experiences

    Analyzing customer experiences

    Consulting on marketing effectiveness

    Developing custom CX tools

    Providing deep insights into the customer journey

    Publishing reports on marketing effectiveness, such as "Owned Channels: The next frontier for marketing effectiveness measurement"

Target Customers

  • MESH Experience targets medium to large businesses, particularly blue-chip companies, that seek to understand and improve their customer experiences
  • Their clients are likely brands that prioritize customer experience (CX) and require data-driven insights to inform marketing strategies and investment decisions
  • Examples include global brands like LG and their retailers.

Unique Value Proposition

  • MESH Experience uniquely captures the intangible and complex elements of customer interactions, providing measurable insights that directly link customer experience metrics to revenue growth
  • Their proven track record includes significant revenue increases, enhanced NPS scores, and reduced customer churn
  • They offer tailored CX tools and shift businesses from traditional rational approaches to emotionally driven marketing strategies.

Pricing

Pricing details are not available on the website.

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