focusvision
market research company in New york, United states

Founded: 1990

Forsta offers cutting-edge solutions in Customer Experience (CX) and Market Research Technology
Their services include comprehensive CX management, enterprise feedback management, Voice of the Customer (VoC), Voice of the Employee (VoE), qualitative and quantitative research, data visualization, and the Human Experience (HX) platform
They provide tools for survey creation, deployment, data analysis, and visualization to deliver rich, global research and insights.

Forsta operates globally, serving over 2,500 customers in more than 100 countries.

Forsta targets large enterprises and organizations across various industries that require robust market research and customer experience management solutions
Their customer base includes retail giants like eBay and Best Buy, major airports such as Heathrow, and over 2,500 organizations globally in more than 100 countries
These customers seek to enhance customer retention, drive revenue growth, improve operational efficiencies, and gain comprehensive insights through data-driven research platforms.

Forsta uniquely integrates all aspects of Human Experience (HX) into a single platform, allowing for comprehensive data collection, analysis, and visualization across customer, employee, and brand experiences
Their platform transcends traditional methodological and data silos, offering advanced analytics and automated insights delivery
Recognized as a leader in the Gartner Magic Quadrant for Voice of the Customer for consecutive years, Forsta distinguishes itself through strategic partnerships that address industry challenges like survey fraud and through acquisitions that enhance their technological capabilities.