About
- Hikko is a Salesforce services partner offering comprehensive Salesforce app development, integration, implementation, maintenance, and enhancements, alongside Customer Experience (CX) automation products such as Hikko’s Help Center
- They provide custom solutions tailored to clients' unique processes, supported by a multidisciplinary team.
Geographic Focus
USA, Uruguay, Brazil, and broader Latin America (Latam)
Key Services & Benefits
Salesforce app development
Salesforce integration
Salesforce implementation
Salesforce org maintenance and enhancements
Comprehensive process analysis
Custom solutions through consultative methodology
Hikko’s Help Center for CX automation
Multi-industry conversational assistant
A/B testing on flows
Progressive rollouts for specific user segments
Internal and external quality surveys
Tools for optimizing the Salesforce ecosystem
Target Customers
- Hikko targets businesses and organizations seeking to scale their operations, teams, and systems through customized Salesforce solutions
- Their audience includes companies in the USA and Latin America (Latam) that require Salesforce app development, integration, implementation, and ongoing support to align technology with their unique business processes.
Unique Value Proposition
- Hikko distinguishes itself by offering Salesforce technology that adapts to the client’s existing processes rather than forcing processes to fit the technology
- Their multidisciplinary team ensures tailored, innovative solutions for each unique project
- As the first Salesforce partner in Uruguay with a strong regional presence in the USA and Latam, Hikko combines strategic technology with creative force to deliver scalable and customized Salesforce and CX automation solutions.
Pricing
Pricing details are not available on the website.
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