incept
marketing and advertising company in Canton, United states

About

• Incept offers high-quality outsourced customer experience (CX) solutions, including call center services, lead generation, multi-channel support (voice, chat, social media, SMS, email, and IVR), inbound and outbound customer interactions, and B2B appointment setting to improve customer interactions, promote and protect brands, and accelerate business growth.

Target Customers

• Incept targets businesses seeking to enhance their customer experience through outsourced solutions
• This includes large enterprises, B2B companies requiring lead generation and appointment setting, and organizations looking to manage multi-channel customer interactions
• Their services are ideal for businesses that value human-centered customer support and aim to strengthen relationships with their customers at every touch point.

Unique Value Proposition

• Incept differentiates itself by emphasizing the human element in customer interactions across all channels, ensuring high customer satisfaction with a 94% partner rating
• They maintain robust data security through PCI DSS compliance, hold an A+ BBB rating, and foster a top-rated company culture
• Their comprehensive, multi-channel approach and extensive experience with large brands further set them apart in the outsourced CX market.

Pricing

Pricing details are not explicitly provided on the website. Interested parties are encouraged to call (330) 649-8000 or request a free price quote.