airship

airship
marketing and advertising company in South yorkshire, United kingdom

Founded: 2002

11-50

South yorkshire, United kingdom

marketing and advertising

About

  • Airship is a data-driven Customer Relationship Management (CRM) platform specifically designed for the hospitality industry
  • It offers tools for email and SMS marketing, data centralization, guest journey mapping, automation, and retention strategies to help restaurants, bars, hotels, and pubs engage with their customers and drive visit frequency.

Geographic Focus

Airship is based in Sheffield, UK, as indicated by their Sheffield office address. While the primary geographic focus appears to be the UK, the platform's features and integrations suggest it may serve hospitality businesses in multiple regions.

Key Services & Benefits

    Centralize customer data

    Tailored email and SMS marketing

    Drive visit frequency through targeted campaigns

    Digital guest journey mapping

    Automation of marketing processes

    Triggers based on customer behavior

    Retention strategies to maintain customer loyalty

    Powerful audience builder

    Integrated email and SMS broadcast tools

    Proof of Presence (PoP) technology

    Segmentation for precise targeting

    Weekly training calls with customer service team

    Flexible pricing plans per location

    Support for multiple business locations

    Extensive integrations with hospitality platforms

Target Customers

  • Airship targets businesses within the hospitality sector, including restaurants, bars, hotels, and pubs
  • Their solutions cater to both small and large enterprises, accommodating single-location establishments as well as multi-location chains
  • The platform is ideal for hospitality operators seeking to enhance their marketing strategies, understand customer behavior, and foster loyalty through tailored communications and data-driven insights.

Unique Value Proposition

  • Airship distinguishes itself by being exclusively focused on the hospitality industry, providing tailored CRM solutions that address the specific needs of restaurants, bars, hotels, and pubs
  • Its unique Proof of Presence (PoP) technology offers deep insights into customer visit patterns, enabling highly targeted marketing efforts
  • Additionally, Airship integrates seamlessly with a wide range of hospitality platforms, eliminating the need for separate email providers and ensuring a unified data management system
  • The platform's emphasis on building personal relationships and its flexible pricing plans further enhance its appeal to hospitality businesses of all sizes.

Pricing

Airship offers flexible pricing plans tailored to support both small and large businesses within the hospitality industry. Pricing is structured on a per-location basis, ensuring scalability for businesses with multiple venues. Specific pricing details are not publicly listed and likely require direct consultation for customized quotes.

Contact

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