mystery shoppers ltd

mystery shoppers ltd
market research company in London, United kingdom

Founded: 1991

51-200

London, United kingdom

market research

About

  • Mystery Shoppers Ltd offers comprehensive mystery shopping services aimed at measuring service quality, ensuring compliance, and providing actionable insights to enhance customer experiences across various industries.

Geographic Focus

Based in the UK with their main office located in Holsworthy, Devon, Mystery Shoppers Ltd serves businesses across all regions where customer experiences exist.

Key Services & Benefits

    Evaluate Sales Teams

    Competitor Analysis & Pricing

    Assess Customer Experience

    Monitor Compliance

    Embed Company Training

    Audit Stores, Stock or Assets

    Ensure Brand Consistency

    Provide Feedback to Staff

    Test Social Media Responses

    Mystery Drivers

    Mystery Diners

    Mystery Donators

    Mystery Shoppers

    Mystery Passengers

    Mystery Families

    Mystery Guests

    Mystery Residents

    Mystery Students

    Mystery Managers

    Mystery Clients (B2B)

    Mystery Employees

Target Customers

  • Mystery Shoppers Ltd targets businesses of all sizes across multiple sectors including automotive, hospitality, retail, fundraising, transport, care, leisure, local government, education, recruitment, B2B companies, and more
  • Their services are designed for organizations seeking to improve customer experience, performance management, and compliance through objective assessments.

Unique Value Proposition

  • Mystery Shoppers Ltd distinguishes itself by not only providing detailed data and compliance checks but also by collaborating with clients to interpret results and implement continuous improvement actions
  • Their use of innovative research techniques and industry-leading technology ensures high-quality, actionable insights that drive positive behavioral changes within teams.

Pricing

Specific pricing details are not available on the website. Mystery Shoppers Ltd offers bespoke proposals tailored to each client's needs, ensuring cost-effective programs.

Contact

Social Media

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