mystery shoppers ltd
market research company in London, United kingdom

mystery-shoppers.co.uk LinkedIn

Founded: 1991

51-200

London, United kingdom

market research

About

Mystery Shoppers Ltd offers comprehensive mystery shopping services aimed at measuring service quality, ensuring compliance, and providing actionable insights to enhance customer experiences across various industries.

Geographic Focus

Based in the UK with their main office located in Holsworthy, Devon, Mystery Shoppers Ltd serves businesses across all regions where customer experiences exist.

Key Services & Benefits

Evaluate Sales Teams

Competitor Analysis & Pricing

Assess Customer Experience

Monitor Compliance

Embed Company Training

Audit Stores, Stock or Assets

Ensure Brand Consistency

Provide Feedback to Staff

Test Social Media Responses

Mystery Drivers

Mystery Diners

Mystery Donators

Mystery Shoppers

Mystery Passengers

Mystery Families

Mystery Guests

Mystery Residents

Mystery Students

Mystery Managers

Mystery Clients (B2B)

Mystery Employees

Target Customers

Mystery Shoppers Ltd targets businesses of all sizes across multiple sectors including automotive, hospitality, retail, fundraising, transport, care, leisure, local government, education, recruitment, B2B companies, and more
Their services are designed for organizations seeking to improve customer experience, performance management, and compliance through objective assessments.

Unique Value Proposition

Mystery Shoppers Ltd distinguishes itself by not only providing detailed data and compliance checks but also by collaborating with clients to interpret results and implement continuous improvement actions
Their use of innovative research techniques and industry-leading technology ensures high-quality, actionable insights that drive positive behavioral changes within teams.

Pricing

Specific pricing details are not available on the website. Mystery Shoppers Ltd offers bespoke proposals tailored to each client's needs, ensuring cost-effective programs.