dialogworld ag
marketing and advertising company in Saint gallen, Switzerland

About

• DialogWorld AG provides comprehensive customer experience services, including multi- and omnichannel call center solutions, customer service, chatbots, lead generation, business process outsourcing (BPO), smart selling, and customer loyalty programs
• Their offerings are designed to enhance customer interactions across various touchpoints, ensuring high-quality service through both text and voice channels.

Geographic Focus

Switzerland

Target Customers

• DialogWorld AG targets businesses seeking to outsource their customer service and sales functions
• This includes companies in need of 24/7 support, lead generation, customer consultation, and service hotlines
• Their services cater to a wide range of industries, emphasizing flexibility and scalability to accommodate fluctuating demands
• Primarily focused on the Swiss market, they appeal to businesses aiming to enhance their customer experience without significant investments in infrastructure.

Unique Value Proposition

• DialogWorld AG stands out by offering completely climate-neutral customer experience services, showcasing their commitment to sustainability
• They hold the ISO 18295:2017 certification, ensuring high-quality standards
• Their flexible and transparent pricing models allow clients to pay only for the services utilized, minimizing administrative overhead
• Additionally, their integration of artificial intelligence for customer insights and real-time data analysis provides clients with actionable information to improve customer satisfaction and loyalty.

Pricing

DialogWorld AG offers transparent pricing with clients being billed monthly for the specific services rendered, eliminating hidden costs and allowing for easy budget management. They provide system leasing options at attractive rates, enabling businesses to utilize cutting-edge technology without significant upfront investments. This flexible pricing structure ensures that clients can scale services according to their needs without major financial commitments.

Contact

• [email protected]
• [email protected]
• [email protected]