el cliente indiscreto. mystery shopping
market research company in Elche, Spain

About

• El Cliente Indiscreto specializes in Mystery Shopping services, offering in-depth analysis of customer experiences across various channels such as in-person, online, and telephone interactions
• Their services aim to improve customer service, enhance business reputation, and standardize processes and protocols across different points of sale.

Geographic Focus

Spain

Target Customers

• El Cliente Indiscreto targets businesses operating in sectors like Automotive, Retail, Hospitality, Clinics, Real Estate, and Developers in Spain
• Their ideal clients are medium to large companies seeking to evaluate and enhance their customer service quality, monitor employee performance, and understand customer perceptions to drive improvements and increase sales and profits.

Unique Value Proposition

• With over two decades of experience since 1999, El Cliente Indiscreto offers highly dedicated, professional, and flexible Mystery Shopping services
• They provide objective, quantitative analysis with personalized and customizable reports, ensuring reliable and trustworthy partnerships
• Their ability to handle large-scale projects and adapt to specific client needs sets them apart in the Spanish market.

Contact

• [email protected]