omnichannel international
company in Nairobi, Kenya

About

• Omnichannel International offers comprehensive contact center and customer experience (CX) services, including real-time inbound email and chat support, lead generation, outsourced sales and marketing, business process outsourcing, digital marketing, and training and development.

Geographic Focus

While the website does not explicitly state a geographic focus, the listed address at Next Gen Mall, Unit 45, 5th Floor Off Mombasa Road suggests a presence in Kenya, potentially serving both local and international clients.

Target Customers

• The primary target audience comprises businesses seeking to enhance their customer support operations, improve contact center performance, and implement effective lead generation strategies
• This includes medium to large enterprises across various industries looking to outsource their sales, marketing, and customer service functions to specialized professionals to drive profitability and brand loyalty.

Unique Value Proposition

• Omnichannel International differentiates itself by combining the art and science of lead generation with over three decades of industry expertise
• Their team of expert consultants delivers real-world solutions tailored to each client's unique contact center challenges, ensuring improved results and substantial business value.

Pricing

Pricing details are not explicitly provided on the website.

Contact

• [email protected]