pmc plus - italia
outsourcing/offshoring company in Milan, Italy

About

• PMC Plus Italia provides comprehensive customer care and sales support services, including customer service, help desk, customer information management, lead generation, back office operations, customer acquisition, cross selling, up selling, service to sale, e-commerce solutions, and more
• They aim to enhance customer experiences and drive sales growth for businesses across various industries.

Geographic Focus

Italy, with offices located in Milano, Padova, and Caserta.

Target Customers

• PMC Plus Italia targets medium to large enterprises across a diverse range of industries such as insurance, private healthcare, marketplaces, public mobility, health funds, veterinary services, publishing and media, energy, public administration, large distribution (GDO), finance, and white & brown goods
• Their services are ideal for businesses seeking to improve customer service operations, lead generation, sales support, and back office functions.

Unique Value Proposition

• PMC Plus Italia distinguishes itself by delivering an excellent customer experience through multi-channel accessibility, including phone, email, chat, and WhatsApp
• They emphasize transparency, empathy, competence, and reliability in their interactions
• Their innovative approach to customer care and extensive industry experience enable them to effectively serve as the voice of their clients, enhancing both customer satisfaction and sales performance without aggressive tactics.

Pricing

Pricing details are not available on the website.