veneto ricerche

veneto ricerche
market research company in Mestre, Italy

Founded: 2001

11-50

Mestre, Italy

market research

About

  • Veneto Ricerche offers comprehensive customer management and market research services, including Customer Service, Help Desk, Assistance Centers Management, Customer Satisfaction Surveys, Lead Management, Mystery Shopping, and innovative technological solutions to enhance customer experience and business performance.

Geographic Focus

Primarily operates in the Veneto region of Italy

Key Services & Benefits

    Customer Service

    Help Desk

    Assistance Centers Management

    Customer Satisfaction Surveys

    Lead Management

    Follow-up Initiatives

    Recall Campaigns

    Contact Management Platforms

    Electronic Archiving

    Database Management

    Customized Reporting

    Operational Process Design

    Training and Coaching

    Mystery Shopping

    Brand Opinion Analysis

Target Customers

  • Their target audience includes companies, small and medium-sized enterprises (PMI), and organizations seeking to improve their strategic and economic performance through enhanced customer service, market research, and process optimization.

Unique Value Proposition

  • Veneto Ricerche distinguishes itself as a Human Contact Center that prioritizes personal interaction alongside advanced technological solutions, providing a tailored approach to managing customer interactions and acting as an executive extension for its clients, backed by over two decades of industry experience.

Contact

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