logos - votre expert clients
marketing and advertising company in Bordeaux, France

About

• LOGOS offers audit and quality monitoring services for customer service centers, including operational audits, project management for service improvement, multichannel customer relationship expertise, external quality control, social media moderation, and telemarketing campaign management.

Geographic Focus

France, headquartered in Bordeaux.

Target Customers

• Businesses with customer service centers seeking to enhance service quality metrics such as service quality rates, first call resolution rates, wait times, and flow management
• Primarily medium to large enterprises operating in France, especially those valuing local expertise and proximity in their customer relations management.

Unique Value Proposition

• LOGOS provides expert senior consultants specialized in multichannel customer relationship management, offering tailored methodologies and best practices for optimizing customer service centers
• Their strong local presence in France ensures close collaboration and a deep understanding of client needs, combined with agility and a proven track record in transforming customer service operations to deliver measurable improvements.

Pricing

Not available.

Contact

• [email protected]