my cx
market research company in Melbourne, Australia

About

• My CX offers services and solutions to help businesses understand and improve their customer experience and processes, including mystery shopping, digital communication evaluation, retail audits, benchmarking, competitor analysis, loss prevention, compliance services, and social media monitoring.

Geographic Focus

Melbourne, Sydney, Brisbane & New Zealand

Target Customers

• My CX targets businesses across various industries such as retail, finance, government, and others located in Melbourne, Sydney, Brisbane, and New Zealand
• These businesses seek to enhance their customer experience, understand customer interactions, and improve service delivery through data-driven insights and specialized consulting services.

Unique Value Proposition

• My CX provides unrivaled insights and data-driven solutions to empower exceptional customer experiences
• As a research-based consulting firm certified with ADIA Trust Mark and ISO accreditations, they offer tailored approaches that ensure accountability, action, and performance improvement, backed by robust data security and comprehensive reporting tools.

Contact

• [email protected]