impératif call centre partners

impératif call centre partners
marketing and advertising company in Banyo, Australia

Founded: 2009

11-50

Banyo, Australia

marketing and advertising

About

  • Imperatif Call Centre Partners is a state-of-the-art Australian outsourced contact centre and direct marketing company offering comprehensive inbound and outbound call centre services, lead generation, phone answering, appointment setting, and business process outsourcing solutions.

Geographic Focus

Imperatif Call Centre Partners is based in Brisbane, Australia, and partners with hundreds of companies across various industries throughout Australia.

Key Services & Benefits

    Highly advanced call centre systems

    Omnichannel customer support (phone, email, SMS, ticketing)

    KPI accountability and performance tracking

    Expert call centre staff for customer support

    Overflow answering service

    Online ordering and shopping support

    Market research and competitor analysis

    Telemarketing and tele sales services

    Appointment setting and lead generation

    Satisfaction surveying

    100% call recording

    Infinite customizable reporting

    Accessible staff with open door policy

Target Customers

  • Imperatif Call Centre Partners targets businesses across various industries in Australia seeking outsourced contact centre and direct marketing services
  • Their clients likely include companies looking to enhance customer support, increase sales through telemarketing, manage large-scale customer interactions, and improve business process efficiencies
  • They cater to both small businesses needing personalized service and larger enterprises requiring robust, scalable solutions.

Unique Value Proposition

  • Imperatif distinguishes itself by being a locally owned and operated boutique call centre with over 15 years of experience
  • They combine the resources and scalability of large outsourced contact centres with the personalized care typical of smaller businesses
  • Their comprehensive, tailored services integrate seamlessly into clients' sales and marketing cycles to maximize ROI
  • Additionally, their advanced technology, omnichannel support, and KPI accountability ensure high performance and customer satisfaction.

Pricing

Pricing information is not explicitly provided on the website content available.

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